Privacy Policy
This privacy policy sets out how we use and protect any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We collect information in connection with booking enquiries. This may include the following, to the extent supplied by you:
- name and contact information including email address, postal address and telephone numbers;
- relevant information relating to you and other party members, including ages and details of minors;
- bank details (if supplied);
- other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following principal reasons:
- to communicate with you about letting the property;
- to ensure that the property and facilities provided meet your needs;
- for internal record keeping;
- to fulfil our legal obligations in letting the property;
- to allow us to return security deposits to you;
- to provide you with information about the property and special offers which we consider may be of interest to you.
Very occasionally, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place physical, electronic and managerial procedures, which we consider are reasonable to safeguard and secure the information we collect online.
How we use cookies
For details of our cookie policy, please see this separate page.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
- You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Base Calames, Col Dijou, 09400 Bédeilhac et Aynat, France
- If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.